RETURN POLICY

Return Policy | SOFON Nerve Supplement – 90-Day Money-Back Guarantee
SOFON Supplement

Return
Policy

At SOFON, we want you to love your purchase! If for any reason you're not satisfied, you can return your item within 90 days of receiving it.

Returning is easy β€” simply reach out to us at return@sofonsupplement.com, and we'll guide you through the process. Once we receive your return, you'll receive your refund within 10 business days.

No worries, we've got you covered!

90-Day Guarantee
Full Refund
10-Day Processing

Need to Return
Your Order?

To help us process your return smoothly, please include:

  1. How many unopened bottles you'd like to return
  2. The reason for the return

Once we receive this information, we'll send your return label via email and guide you through the next steps.

Frequently Asked Questions

Everything you need to know about returning your SOFON order.

How long do I have to initiate a return?
You have 90 days from the date you receive your order to start a return. Simply fill out the form above or email return@sofonsupplement.com.
What items are eligible for a return?
Unopened bottles in their original packaging are eligible for a full refund. If you have questions about a partially opened product, reach out to our support team and we'll do our best to help.
How long does my refund take to process?
Once we receive your returned item(s), your refund is processed within 10 business days. Refunds are issued to the original payment method.
Do I need to pay for return shipping?
We'll send you a prepaid return label by email after you submit your return request. There is no out-of-pocket cost for return shipping.
Can I exchange my order instead of returning it?
Yes! If you'd prefer an exchange, mention it in your message when you submit the form or email us. Our team will confirm availability and arrange the exchange for you.
I haven't received my refund yet β€” what should I do?
If it's been more than 10 business days since we received your return, please email return@sofonsupplement.com with your order number. We'll investigate immediately.