SHIPPING POLICIES

Shipping Policy | SOFON Nerve Supplement – Fast, Reliable Delivery
SOFON Supplement

Shipping
Policy

We ship SOFON Nerve Supplement to the United States, Canada, and most countries worldwide. Your order is packed with care and dispatched quickly so you can start feeling the difference as soon as possible.

United States & Canada
Processing Time 1 – 3 business days
Delivery Time 3 – 7 business days
Shipping Cost Free on qualifying orders

Delivery time begins after processing is complete. Business days exclude weekends and public holidays.

International
Processing Time 3 – 5 business days
Delivery Time 3 – 10 business days
Customs & Duties Recipient's responsibility

International delivery estimates may vary by destination and are subject to customs processing times.

Every SOFON order is processed with care and shipped with tracking.

Tracked Shipments
Secure Packaging
Fast Processing
Worldwide Delivery

How Your Order Ships

From the moment you place your SOFON order to the moment it arrives at your door, here's what to expect.

Order Confirmation

You'll receive an email confirmation immediately after placing your order. Keep this for your records β€” it contains your order number.

Processing & Packing

Our team carefully packs your SOFON order and prepares it for dispatch. US & Canada orders are processed within 1–3 business days; international orders within 3–5 business days.

Shipment & Tracking

Once dispatched, you'll receive a shipping confirmation email with your tracking number. Use it to follow your package in real time on the carrier's website.

Delivery

Domestic orders typically arrive within 3–7 business days after shipment. International orders typically arrive within 3–10 business days, depending on the destination and customs processing.

Important Shipping Notes

A few things to keep in mind when ordering SOFON Nerve Supplement for smooth, hassle-free delivery.

Business Days Only

Processing and delivery estimates apply to business days (Monday–Friday). Orders placed on weekends or public holidays begin processing the next business day.

Accurate Delivery Address

Please double-check your shipping address at checkout. SOFON is not responsible for delays or non-delivery caused by incorrect or incomplete address information.

High-Demand Periods

During peak seasons or promotional events, processing times may be slightly extended. We'll communicate any delays via email as quickly as possible.

90-Day Money-Back Guarantee

Not happy with your order? SOFON offers a full 90-day money-back guarantee. Visit our Return Policy page for details.

International Orders & Customs

SOFON ships to most countries worldwide. For international orders, please be aware that your shipment may be subject to customs inspection, import duties, and local taxes upon arrival in your country. These charges are levied by your government and are entirely outside SOFON's control.

All customs duties, taxes, and import fees are the sole responsibility of the recipient. We recommend checking your local customs regulations before placing an international order. If a package is refused or undelivered due to unpaid customs charges, we are unable to issue a refund for shipping costs.

Shipping FAQs

Answers to the most common questions about SOFON shipping and delivery.

How long does SOFON take to process my order?
US and Canada orders are processed within 1–3 business days. International orders are processed within 3–5 business days. Processing time begins the next business day if your order is placed on a weekend or holiday.
When will my SOFON order arrive?
After processing, US and Canada orders typically arrive within 3–7 business days. International orders typically arrive within 3–10 business days, depending on your location and customs processing.
Does SOFON offer free shipping?
Yes! SOFON offers free shipping on qualifying orders. Check our product page or any active promotions on the website for current free shipping thresholds and offers.
How do I track my SOFON shipment?
Once your order is dispatched, you will receive a shipping confirmation email containing your tracking number and a direct link to the carrier's tracking page. You can use this to monitor your delivery in real time.
My order hasn't arrived β€” what should I do?
If your order hasn't arrived within the estimated delivery window, first check the tracking information in your shipping confirmation email. If the issue persists, please contact us at support@sofonsupplement.com with your order number and we'll resolve it promptly.
Can I change my delivery address after placing my order?
If you need to update your delivery address, please contact us at support@sofonsupplement.com as soon as possible. We can only make changes before your order enters processing. Once dispatched, address changes are not possible.
Do international orders have additional fees?
International orders may be subject to customs duties, import taxes, or other fees levied by your country's government. These charges are not included in your SOFON order total and are the recipient's responsibility. We recommend checking local regulations before ordering.
What if my order arrives damaged?
We take great care in packaging every order. In the rare event that your SOFON supplement arrives damaged, please email support@sofonsupplement.com with photos of the damage and your order number within 7 days of delivery. We'll arrange a replacement or refund promptly.

Still Have Questions?

Our customer support team is here to help. Reach out and we'll get back to you as quickly as possible.

Contact Support